Production-ready Zammad MCP Server for Zammad 6.0+ and 7.x (tested on 7.1). Connect Claude, Cursor, and LLMs to your helpdesk via MCP.
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# Zammad MCP Server — Connect Claude, Cursor & LLMs to Your Zammad Helpdesk <!-- mcp-name: io.github.softoft-orga/zammad-mcp-server --> **Zammad MCP Server** is a free, open-source, production-ready [Model Context Protocol (MCP)](https://modelcontextprotocol.io/) server for [Zammad](https://zammad.com), the open-source helpdesk and ticket system. It connects AI assistants — **Claude Desktop**, **Cursor**, and any MCP-compatible LLM agent — directly to your Zammad instance, so you can search tickets, summarize threads, draft replies, and manage users and organizations in natural language. [](https://pypi.org/project/zammad-mcp-server/) [](https://www.python.org/downloads/) [](https://opensource.org/licenses/MIT) [](https://github.com/jlowin/fastmcp) [](docs/COMPATIBILITY.md) > **In one line:** `uvx zammad-mcp-server` turns your Zammad helpdesk into a set of typed tools any AI agent can call — no Zammad plugin, no custom REST glue code. > ⭐ **Find this useful?** [Star the repo](https://github.com/Softoft-Orga/zammad-mcp-server) — it helps other Zammad teams discover the project and shapes the [roadmap](#roadmap). ## Table of Contents - [Overview](#overview) - [Why use the Zammad MCP Server?](#why-use-the-zammad-mcp-server) - [Key features](#key-features) - [Zammad compatibility](#zammad-compatibility) - [Documentation](#documentation) - [Quick start](#quick-start) - [Available MCP tools](#available-mcp-tools) - [Access control & security](#…
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