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It connects AI assistants — **Claude Desktop**, **Cursor**, and any MCP-compatible LLM agent — directly to your Zammad instance, so you can search tickets, summarize threads, draft replies, and manage users and organizations in natural language.\n\n[![PyPI version](https://img.shields.io/pypi/v/zammad-mcp-server.svg \"zammad-mcp-server on PyPI\")](https://pypi.org/project/zammad-mcp-server/)\n[![Python 3.11+](https://img.shields.io/badge/python-3.11+-blue.svg \"Requires Python 3.11 or newer\")](https://www.python.org/downloads/)\n[![License: MIT](https://img.shields.io/badge/License-MIT-yellow.svg \"MIT licensed open-source project\")](https://opensource.org/licenses/MIT)\n[![Built with FastMCP](https://img.shields.io/badge/FastMCP-2.0+-green.svg \"Built on the FastMCP framework\")](https://github.com/jlowin/fastmcp)\n[![Zammad 6.0+ and 7.x](https://img.shields.io/badge/Zammad-6.0%2B%20%7C%207.x-blue.svg \"Compatible with Zammad 6.0+ and 7.x\")](docs/COMPATIBILITY.md)\n\n> **In one line:** `uvx zammad-mcp-server` turns your Zammad helpdesk into a set of typed tools any AI agent can call — no Zammad plugin, no custom REST glue code.\n\n> ⭐ **Find this useful?** [Star the repo](https://github.com/Softoft-Orga/zammad-mcp-server) — it helps other Zammad teams discover the project and shapes the [roadmap](#roadmap).\n\n## Table of Contents\n\n- [Overview](#overview)\n- [Why use the Zammad MCP Server?](#why-use-the-zammad-mcp-server)\n- [Key features](#key-features)\n- [Zammad compatibility](#zammad-compatibility)\n- [Documentation](#documentation)\n- [Quick start](#quick-start)\n- [Available MCP tools](#available-mcp-tools)\n- [Access control & security](#…","publisher":null,"homepage":"https://github.com/Softoft-Orga/zammad-mcp-server#readme","repository":"https://github.com/Softoft-Orga/zammad-mcp-server#readme","version":"0.1.1","license":null,"protocols":["mcp"],"tags":["ai-agents","claude","cursor","helpdesk","mcp-server","model-context-protocol","ticket-system","ticketing","zammad-ai-mcp","zammad-mcp","zammad-mcp-server","mcp"],"pricing":null,"endpoints":[{"url":"pypi:zammad-mcp-server","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"communication.customer-support","name":"Customer Support","confidence":1,"provenance":"declared"}],"categories":["communication"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"zammad-mcp-server","registry":"pypi","observedAt":"2026-10-23T00:27:52.929Z","publishedAt":"2026-07-11T10:10:38.185721Z","latestVersion":"0.1.1"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"zammad-mcp-server","url":"https://pypi.org/project/zammad-mcp-server/","firstSeenAt":"2026-09-10T16:23:45.653Z","fetchedAt":"2026-10-23T00:26:37.568Z","normalizedAt":"2026-10-23T00:26:37.568Z"}]},"firstSeenAt":"2026-09-10T16:23:45.653Z","updatedAt":"2026-10-23T00:27:52.929Z"}