Supovia Customer Support

Name: Supovia Customer Support
Author: com.supovia

MCP serverMCP

Reply to and resolve customer chats, search your help docs and see which conversations need you.

by com.supoviahomepage ↗v0.1.2

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Observed by Wellknown

Evidence

Everything here was measured by our prober or read from a registry. Nothing is self-reported.

30-day availability111/111 checks ok

when	check	result	http	latency	detail
6 h ago	mcp initialize	ok	200	325 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
12 h ago	mcp initialize	ok	200	261 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
19 h ago	mcp initialize	ok	200	291 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
25 h ago	mcp initialize	ok	200	287 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
32 h ago	mcp initialize	ok	200	315 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
2 d ago	mcp initialize	ok	200	369 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
2 d ago	mcp initialize	ok	200	227 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
2 d ago	mcp initialize	ok	200	267 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
3 d ago	mcp initialize	ok	200	211 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools
3 d ago	mcp initialize	ok	200	364 ms	server supovia-mcp 0.1.2 · protocol 2025-06-18 · 15 tools

Tools observed via MCP handshake

list_websites — Use this when someone asks which websites their Supovia support chat runs on, or a website's id is needed. Returns each website's id, name, domain and whether i
get_website — Use this when someone asks about one of their Supovia websites by name or id, such as whether its AI customer agent is on. Returns the website's id, name, domai
list_conversations — Use this when someone asks which customer conversations are open, unread or recently active, optionally for one website. Returns conversation ids with website,
get_conversation — Use this when someone asks about one customer conversation's status, such as whether it is resolved or unread and how many messages the customer, staff and AI a
get_unresolved_conversation_counts — Use this when someone asks how many customer conversations are still open or unresolved, in total or per website. Returns the total plus a per-website count, la
list_documents — Use this when someone asks which help articles or support docs exist, optionally for one website, language or article. Returns each article's id, title, slug, l
get_document — Use this when someone needs the text of one help-center article, to quote it or answer a customer from it. Returns the article's title, slug, language, publishe
search_documents — Use this when someone asks which help article covers a topic or question on one of their websites. Returns up to 5 matching published articles with id, title, s
list_campaigns — Use this when someone asks which email campaigns one of their websites has. Returns each campaign's id, name and created and edited times, 20 per page by defaul
send_message — Use this when the user approves an exact reply to send to a customer in one Supovia conversation. Returns the conversation id and send time. The reply reaches t
resolve_conversation — Use this when someone wants to mark a customer conversation resolved or done, or reopen it. Returns the conversation id, resolved state and last edit time, and
open_supovia — Use this when someone wants to open Supovia and browse their workspace interactively. Support websites, conversation activity and help articles. Starts with up
show_support_overview — Use this when someone wants a quick visual summary of their customer support. Returns a card with up to 20 websites (name, domain, AI agent on or off) and the 2
show_customer_inbox — Use this when someone wants to see their unread customer conversations in an inbox view. Returns how many of the 50 most recently active conversations have unre
open_customer_inbox_conversation — Use this when the embedded Supovia inbox opens a conversation the user selected. Returns whether it was found and gives the view its channel, status, unread cou

Provenance

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Official MCP Registrycom.supovia/supovia

first seen 2 mo ago · fetched 33 h agoopen ↗

Field history (10 recent events)

25 d ago · declared · name → "Supovia Customer Support"
25 d ago · declared · summary → "Reply to and resolve customer chats, search your help docs and see which conversations need you."
25 d ago · declared · description → "Reply to and resolve customer chats, search your help docs and see which conversations need you."
25 d ago · declared · version → "0.1.2"
2 mo ago · declared · version → "0.1.1"
2 mo ago · declared · summary → "Manage websites, help documents and customer-support conversations with safe, scoped tools."
2 mo ago · declared · protocols → ["mcp"]
2 mo ago · declared · description → "Manage websites, help documents and customer-support conversations with safe, scoped tools."
2 mo ago · declared · publisherName → "com.supovia"
2 mo ago · declared · homepageUrl → "https://www.supovia.com/developers/#mcp"

Supovia Customer Support

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