{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_hd2u93qytbcr","handle":"zendesk-mcp-ro","url":"https://wellknown.network/agents/zendesk-mcp-ro","links":{"self":"https://wellknown.network/agents/zendesk-mcp-ro/record.json","html":"https://wellknown.network/agents/zendesk-mcp-ro","markdown":"https://wellknown.network/agents/zendesk-mcp-ro/record.md","api":"https://wellknown.network/api/v1/agents/zendesk-mcp-ro","status":"https://wellknown.network/api/v1/agents/zendesk-mcp-ro/status","claim":"https://wellknown.network/agents/zendesk-mcp-ro/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/zendesk-mcp-ro/claim.json","badge":"https://wellknown.network/agents/zendesk-mcp-ro/badge.svg","openapi":"https://wellknown.network/openapi.json"},"ard":{"identifier":"urn:air::server:zendesk-mcp-ro","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"zendesk-mcp-ro","summary":"Read-only MCP server for Zendesk — distributed via PyPI, runs locally with uvx","description":"# zendesk-mcp-server\n\n![CI](https://github.com/jonhnatta/zendesk-mcp-server/actions/workflows/ci.yml/badge.svg)\n[![PyPI version](https://img.shields.io/pypi/v/zendesk-mcp-ro?style=flat)](https://pypi.org/project/zendesk-mcp-ro/)\n[![Python](https://img.shields.io/badge/Python-%3E%3D3.12-3776AB?style=flat)](https://www.python.org/)\n[![FastMCP](https://img.shields.io/badge/FastMCP-3.3+-009688?style=flat)](https://github.com/jlowin/fastmcp)\n[![uv](https://img.shields.io/badge/uv-package%20manager-DE5FE9?style=flat)](https://github.com/astral-sh/uv)\n[![Ruff](https://img.shields.io/badge/Ruff-linter-D7FF64?style=flat&logoColor=000)](https://github.com/astral-sh/ruff)\n\nServidor MCP somente leitura para o Zendesk. Expõe 13 ferramentas via protocolo MCP com transporte stdio — tickets, usuários, organizações e avaliações CSAT — sem risco de modificação acidental de dados.\n\n---\n\n## Quick start\n\n```bash\nuvx zendesk-mcp-ro\n```\n\n---\n\n## Configurando o servidor MCP\n\nAdicione a entrada abaixo na configuração do seu cliente MCP:\n\n```json\n{\n  \"mcpServers\": {\n    \"zendesk\": {\n      \"command\": \"uvx\",\n      \"args\": [\"zendesk-mcp-ro\"],\n      \"env\": {\n        \"ZENDESK_EMAIL\": \"voce@empresa.com\",\n        \"ZENDESK_TOKEN\": \"seu-api-token\",\n        \"ZENDESK_SUBDOMAIN\": \"sua-empresa\"\n      }\n    }\n  }\n}\n```\n\n---\n\n## Variáveis de ambiente\n\n| Variável | Descrição | Obrigatório | Padrão |\n|---|---|---|---|\n| `ZENDESK_EMAIL` | Email da conta Zendesk | ✅ | — |\n| `ZENDESK_TOKEN` | API Token gerado no Admin Center | ✅ | — |\n| `ZENDESK_SUBDOMAIN` | Subdomínio (ex: `empresa` de `empresa.zendesk.com`) | ✅ | — |\n| `ZENDESK_TIMEOUT` | Timeout das chamadas HTTP em segundos | ❌ | `30` |\n| `ZENDESK_MAX_RETRIES` | Número de tentativas em falhas transitórias | ❌ | `3` |\n| `LOG_LEVEL` | Nível de logging (`DEBUG`, `INFO`, `WARNING`, `ERROR`) | ❌ | `INFO` |\n| `ENVIRONMENT` | `development` habilita debug mode do FastMCP | ❌ | `production` |\n\nSe qualquer variável obrigatória estiver ausente, o servidor encerra ime…","publisher":null,"homepage":null,"repository":null,"version":"0.1.0","license":null,"protocols":["mcp"],"tags":["mcp"],"pricing":null,"endpoints":[{"url":"pypi:zendesk-mcp-ro","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","summary":"pypi","version":"pypi","description":"pypi"}},"derived":{"capabilities":[{"slug":"communication.customer-support","name":"Customer Support","confidence":1,"provenance":"derived"},{"slug":"dev.package-management","name":"Packages & Dependencies","confidence":0.768,"provenance":"derived"}],"categories":["communication","dev"],"language":"pt"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"zendesk-mcp-ro","registry":"pypi","observedAt":"2026-09-10T16:24:34.470Z","publishedAt":"2026-05-20T17:04:36.391748Z","latestVersion":"0.1.0"}},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"zendesk-mcp-ro","url":"https://pypi.org/project/zendesk-mcp-ro/","firstSeenAt":"2026-09-10T16:23:48.659Z","fetchedAt":"2026-09-10T16:23:48.659Z","normalizedAt":"2026-09-10T16:23:48.659Z"}]},"firstSeenAt":"2026-09-10T16:23:48.659Z","updatedAt":"2026-09-10T16:24:34.470Z"}