{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_qcsrsvbbmjbb","handle":"servicenow-platform-mcp","url":"https://wellknown.network/agents/servicenow-platform-mcp","links":{"self":"https://wellknown.network/agents/servicenow-platform-mcp/record.json","html":"https://wellknown.network/agents/servicenow-platform-mcp","markdown":"https://wellknown.network/agents/servicenow-platform-mcp/record.md","api":"https://wellknown.network/api/v1/agents/servicenow-platform-mcp","status":"https://wellknown.network/api/v1/agents/servicenow-platform-mcp/status","claim":"https://wellknown.network/agents/servicenow-platform-mcp/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/servicenow-platform-mcp/claim.json","badge":"https://wellknown.network/agents/servicenow-platform-mcp/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/servicenow-platform-mcp/history","tools":"https://wellknown.network/api/v1/agents/servicenow-platform-mcp/tools"},"ard":{"identifier":"urn:air::server:servicenow-platform-mcp","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"servicenow-platform-mcp","summary":"A comprehensive MCP server for ServiceNow - platform introspection, ITSM workflows, CMDB operations, change intelligence, debugging, investigations, and documentation generation.","description":"# ServiceNow Platform MCP\n\nUse your AI app to work with ServiceNow tickets, understand your instance, and\nprepare changes to records or scripts.\n\nMCP (Model Context Protocol) lets an AI app use tools from another system.\nThis server connects those tools to your ServiceNow instance. You describe the\nwork in plain language, and the app calls the tools it needs.\n\nYou sign in with your ServiceNow account. Your roles, API access policies, and\naccess control rules (ACLs) still determine what you can read or change.\n\n## Start here\n\n- **Working with tickets and requests?** Start with [ITSM work](#itsm-work).\n- **Administering or developing an instance?** Start with [instance administration and development](#instance-administration-and-development).\n- **Connecting for the first time?** Follow [connection setup](#connection-setup), or ask your administrator for the configuration.\n\nIf your AI app already has this server configured, try:\n\n> Use ServiceNow to show 5 active incidents I can access. Include the incident\n> number, short description, priority, and assigned person. Do not change anything.\n\nThe first request that needs ServiceNow opens your browser for sign-in and\npermission to connect. Use the browser on the computer running the MCP server.\n\n## ITSM work\n\nRead incident, problem, change, and request records. Review ticket history,\ninspect attachments, or count records for a status update. You can ask for the\nresult as a list, table, or summary.\n\nFor example:\n\n- \"Show 10 active incidents assigned to the Service Desk group, ordered by priority.\"\n- \"Summarize INC0012345, including comments and work notes from the last 30 days.\"\n- \"Count open incidents by assignment group. Include the filters you used.\"\n- \"Show the answers submitted with RITM0012345.\"\n\nReplace example numbers and group names with values from your instance.\nState a time period and limit when you ask for a list or history.\nAsk the app to include record numbers so you can check its answer in ServiceNow.\n\nCre…","publisher":null,"homepage":"https://github.com/Xerrion/servicenow-platform-mcp/wiki","repository":"https://github.com/Xerrion/servicenow-platform-mcp/wiki","version":"3.0.0","license":null,"protocols":["mcp"],"tags":["cmdb","debugging","itsm","mcp","model-context-protocol","platform","servicenow"],"pricing":null,"endpoints":[{"url":"pypi:servicenow-platform-mcp","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"code.debugging","name":"Debugging","confidence":1,"provenance":"declared"},{"slug":"content.writing","name":"Writing & Editing","confidence":0.825,"provenance":"derived"}],"categories":["code","content"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"servicenow-platform-mcp","registry":"pypi","observedAt":"2026-11-04T00:27:32.556Z","publishedAt":"2026-10-13T08:19:35.764926Z","latestVersion":"3.0.0"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"servicenow-platform-mcp","url":"https://pypi.org/project/servicenow-platform-mcp/","firstSeenAt":"2026-09-10T12:21:43.697Z","fetchedAt":"2026-11-04T00:26:25.239Z","normalizedAt":"2026-11-04T00:26:25.239Z"}]},"firstSeenAt":"2026-09-10T12:21:43.697Z","updatedAt":"2026-11-04T00:27:32.556Z"}