{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_8mwezsh36hvg","handle":"orange-zendesk-mcp-server","url":"https://wellknown.network/agents/orange-zendesk-mcp-server","links":{"self":"https://wellknown.network/agents/orange-zendesk-mcp-server/record.json","html":"https://wellknown.network/agents/orange-zendesk-mcp-server","markdown":"https://wellknown.network/agents/orange-zendesk-mcp-server/record.md","api":"https://wellknown.network/api/v1/agents/orange-zendesk-mcp-server","status":"https://wellknown.network/api/v1/agents/orange-zendesk-mcp-server/status","claim":"https://wellknown.network/agents/orange-zendesk-mcp-server/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/orange-zendesk-mcp-server/claim.json","badge":"https://wellknown.network/agents/orange-zendesk-mcp-server/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/orange-zendesk-mcp-server/history","tools":"https://wellknown.network/api/v1/agents/orange-zendesk-mcp-server/tools"},"ard":{"identifier":"urn:air::server:orange-zendesk-mcp-server","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"orange-zendesk-mcp-server","summary":"A simple Zendesk MCP server","description":"# Zendesk MCP Server\n\n![ci](https://github.com/reminia/zendesk-mcp-server/actions/workflows/ci.yml/badge.svg)\n[![License](https://img.shields.io/badge/License-Apache_2.0-blue.svg)](https://opensource.org/licenses/Apache-2.0)\n\nA Model Context Protocol server for Zendesk.\n\nThis server provides a comprehensive integration with Zendesk. It offers:\n\n- Tools for retrieving and managing Zendesk tickets and comments\n- Specialized prompts for ticket analysis and response drafting\n- Full access to the Zendesk Help Center articles as knowledge base\n\n![demo](https://res.cloudinary.com/leecy-me/image/upload/v1736410626/open/zendesk_yunczu.gif)\n\n## Setup\n\n- build: `uv venv && uv pip install -e .` or `uv build` in short.\n- setup zendesk credentials in `.env` file, refer to [.env.example](.env.example).\n- configure in Claude desktop:\n\n```json\n{\n  \"mcpServers\": {\n      \"zendesk\": {\n          \"command\": \"uv\",\n          \"args\": [\n              \"--directory\",\n              \"/path/to/zendesk-mcp-server\",\n              \"run\",\n              \"zendesk\"\n          ]\n      }\n  }\n}\n```\n\n## Resources\n\n- zendesk://knowledge-base, get access to the whole help center articles.\n\n## Prompts\n\n### analyze-ticket\n\nAnalyze a Zendesk ticket and provide a detailed analysis of the ticket.\n\n### draft-ticket-respons\n\nDraft a response to a Zendesk ticket.\n\n## Tools\n\n### get_ticket\n\nRetrieve a Zendesk ticket by its ID\n\n- Input:\n  - `ticket_id` (integer): The ID of the ticket to retrieve\n\n### get_ticket_comments\n\nRetrieve all comments for a Zendesk ticket by its ID\n\n- Input:\n  - `ticket_id` (integer): The ID of the ticket to get comments for\n\n### create_ticket_comment\n\nCreate a new comment on an existing Zendesk ticket\n\n- Input:\n  - `ticket_id` (integer): The ID of the ticket to comment on\n  - `comment` (string): The comment text/content to add\n  - `public` (boolean, optional): Whether the comment should be public (defaults to true)","publisher":null,"homepage":null,"repository":null,"version":"0.1.0","license":null,"protocols":["mcp"],"tags":["mcp"],"pricing":null,"endpoints":[{"url":"pypi:orange-zendesk-mcp-server","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","summary":"pypi","version":"pypi","description":"pypi"}},"derived":{"capabilities":[{"slug":"communication.customer-support","name":"Customer Support","confidence":1,"provenance":"derived"}],"categories":["communication"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"orange-zendesk-mcp-server","registry":"pypi","observedAt":"2026-10-22T17:24:32.805Z","publishedAt":"2025-04-14T13:51:19.002845Z","latestVersion":"0.1.0"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"orange-zendesk-mcp-server","url":"https://pypi.org/project/orange-zendesk-mcp-server/","firstSeenAt":"2026-09-10T09:24:54.435Z","fetchedAt":"2026-10-22T17:22:23.567Z","normalizedAt":"2026-10-22T17:22:23.567Z"}]},"firstSeenAt":"2026-09-10T09:24:54.435Z","updatedAt":"2026-10-22T17:24:32.805Z"}