{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_ztqphucjuk69","handle":"node804-freshservice-mcp","url":"https://wellknown.network/agents/node804-freshservice-mcp","links":{"self":"https://wellknown.network/agents/node804-freshservice-mcp/record.json","html":"https://wellknown.network/agents/node804-freshservice-mcp","markdown":"https://wellknown.network/agents/node804-freshservice-mcp/record.md","api":"https://wellknown.network/api/v1/agents/node804-freshservice-mcp","status":"https://wellknown.network/api/v1/agents/node804-freshservice-mcp/status","claim":"https://wellknown.network/agents/node804-freshservice-mcp/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/node804-freshservice-mcp/claim.json","badge":"https://wellknown.network/agents/node804-freshservice-mcp/badge.svg","openapi":"https://wellknown.network/openapi.json"},"ard":{"identifier":"urn:air::server:node804-freshservice-mcp","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"node804-freshservice-mcp","summary":"A configurable MCP server for Freshservice with permission modes","description":"# Freshservice MCP Server\n\n[![CI](https://github.com/Node804/node804-freshservice-mcp/actions/workflows/ci.yml/badge.svg)](https://github.com/Node804/node804-freshservice-mcp/actions/workflows/ci.yml)\n[![PyPI](https://img.shields.io/pypi/v/node804-freshservice-mcp)](https://pypi.org/project/node804-freshservice-mcp/)\n[![Python](https://img.shields.io/pypi/pyversions/node804-freshservice-mcp)](https://pypi.org/project/node804-freshservice-mcp/)\n[![License: MIT](https://img.shields.io/badge/License-MIT-blue.svg)](LICENSE)\n\nA configurable [MCP](https://modelcontextprotocol.io/) server for the [Freshservice](https://freshservice.com/) REST API with permission-based tool gating.\n\nFreshservice only provides a single API key per account with no scoping. This server addresses that by introducing a `FRESHSERVICE_MODE` environment variable that controls which tools are exposed. Blocked tools are excluded at registration time, so the LLM never sees them.\n\n## Permission Modes\n\n| Mode | Tools | Description |\n|------|-------|-------------|\n| `read` | 54 | List, view, filter, search across all modules. File search. No modifications. |\n| `standard` | 81 | Read + create/update tickets, changes, approvals, service requests, attachments, time entries. No deletes, no agent/group admin. |\n| `full` | 97 | Standard + products, requesters, solution articles, delete notes/tasks/time entries. No agent creation, no ticket/change deletion. |\n| `admin` | 107 | Everything. Create/delete agents, groups, tickets, changes, attachments. |\n\nDefault mode is `read`.\n\n## Setup\n\n### Prerequisites\n\n- **[uv](https://docs.astral.sh/uv/)** (recommended) — manages Python and dependencies for you, with hash-verified installs\n  - or **Python 3.11+** with pip\n- A **Freshservice account** with API access enabled\n\n### Getting Your Freshservice API Key\n\n1. Log into your Freshservice portal as an agent\n2. Click your **profile picture** in the top-right corner\n3. Go to **Profile Settings**\n4. Your API key is shown i…","publisher":null,"homepage":"https://github.com/Node804/node804-freshservice-mcp","repository":"https://github.com/Node804/node804-freshservice-mcp","version":"1.3.1","license":null,"protocols":["mcp"],"tags":["mcp"],"pricing":null,"endpoints":[{"url":"pypi:node804-freshservice-mcp","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"data.apis","name":"API Access","confidence":0.848,"provenance":"derived"},{"slug":"dev.package-management","name":"Packages & Dependencies","confidence":0.825,"provenance":"derived"}],"categories":["data","dev"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"node804-freshservice-mcp","registry":"pypi","observedAt":"2026-09-10T08:27:21.472Z","publishedAt":"2026-07-17T23:39:02.278676Z","latestVersion":"1.3.1"}},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"node804-freshservice-mcp","url":"https://pypi.org/project/node804-freshservice-mcp/","firstSeenAt":"2026-09-10T08:25:21.226Z","fetchedAt":"2026-09-10T08:25:21.226Z","normalizedAt":"2026-09-10T08:25:21.226Z"}]},"firstSeenAt":"2026-09-10T08:25:21.226Z","updatedAt":"2026-09-10T08:27:21.472Z"}