{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_7xap8nut69a8","handle":"mcp-zendesk","url":"https://wellknown.network/agents/mcp-zendesk","links":{"self":"https://wellknown.network/agents/mcp-zendesk/record.json","html":"https://wellknown.network/agents/mcp-zendesk","markdown":"https://wellknown.network/agents/mcp-zendesk/record.md","api":"https://wellknown.network/api/v1/agents/mcp-zendesk","status":"https://wellknown.network/api/v1/agents/mcp-zendesk/status","claim":"https://wellknown.network/agents/mcp-zendesk/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/mcp-zendesk/claim.json","badge":"https://wellknown.network/agents/mcp-zendesk/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/mcp-zendesk/history","tools":"https://wellknown.network/api/v1/agents/mcp-zendesk/tools"},"ard":{"identifier":"urn:air::server:mcp-zendesk","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"mcp-zendesk","summary":"MCP server for Zendesk integration","description":"# Zendesk MCP Server \n \nA Model Context Protocol (MCP) server for Zendesk integration. This server provides tools for interacting with Zendesk, including ticket management, user operations, and search functionality. \n \n## Features \n \n- **Ticket Management**: Create, read, update, and comment on support tickets \n- **User Management**: View user information and details \n- **Search**: Advanced ticket search with flexible query options \n- **Resources**: Access Zendesk tickets, users, groups, and ticket fields \n- **Prompts**: Templates for creating tickets, crafting responses, and analyzing data \n \n## Installation \n \n```bash \npip install mcp-zendesk \n``` \n \n## Configuration \n \nSet the following environment variables: \n \n```bash \nexport ZENDESK_BASE_URL=\"https://your-subdomain.zendesk.com\" \nexport ZENDESK_EMAIL=\"your_email@example.com\" \nexport ZENDESK_API_TOKEN=\"your_api_token\" \n``` \n \nTo get an API token, visit Admin > Channels > API in your Zendesk Support admin interface. \n \n## Usage \n \n### Starting the server directly \n \n```bash \nmcp-zendesk \n``` \n \n### Using with Claude Desktop \n \nAdd the following to your `claude_desktop_config.json` file: \n \n```json \n\"mcp-zendesk\": { \n  \"command\": \"uvx\", \n  \"args\": [ \n    \"mcp-zendesk\" \n  ], \n  \"env\": { \n    \"ZENDESK_BASE_URL\": \"https://your-subdomain.zendesk.com\", \n    \"ZENDESK_EMAIL\": \"your_email@example.com\", \n    \"ZENDESK_API_TOKEN\": \"your_api_token\" \n  } \n} \n``` \n \nReplace the environment variables with your actual Zendesk credentials. \n \n## Available Tools \n \n* **get_ticket**: Get details of a specific Zendesk ticket \n* **create_ticket**: Create a new ticket with subject, description, priority, and tags \n* **update_ticket**: Update status, priority, or add comments to existing tickets \n* **search_tickets**: Search tickets with custom queries and sorting options \n* **get_user**: Get details of a specific Zendesk user \n* **add_ticket_comment**: Add public or private comments to tickets \n \n## Available Resources \n \n* **zendesk:…","publisher":null,"homepage":"https://github.com/yourusername/mcp-zendesk","repository":"https://github.com/yourusername/mcp-zendesk/issues","version":"0.0.2","license":null,"protocols":["mcp"],"tags":["mcp"],"pricing":null,"endpoints":[{"url":"pypi:mcp-zendesk","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"communication.customer-support","name":"Customer Support","confidence":1,"provenance":"derived"}],"categories":["communication"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"mcp-zendesk","registry":"pypi","observedAt":"2026-10-22T13:22:53.035Z","publishedAt":"2025-04-27T19:07:30.150420Z","latestVersion":"0.0.2"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"mcp-zendesk","url":"https://pypi.org/project/mcp-zendesk/","firstSeenAt":"2026-09-10T05:22:24.448Z","fetchedAt":"2026-10-22T13:20:53.934Z","normalizedAt":"2026-10-22T13:20:53.934Z"}]},"firstSeenAt":"2026-09-10T05:22:24.448Z","updatedAt":"2026-10-22T13:22:53.035Z"}