{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_bxcxhrub4bh9","handle":"mcp-servicenex","url":"https://wellknown.network/agents/mcp-servicenex","links":{"self":"https://wellknown.network/agents/mcp-servicenex/record.json","html":"https://wellknown.network/agents/mcp-servicenex","markdown":"https://wellknown.network/agents/mcp-servicenex/record.md","api":"https://wellknown.network/api/v1/agents/mcp-servicenex","status":"https://wellknown.network/api/v1/agents/mcp-servicenex/status","claim":"https://wellknown.network/agents/mcp-servicenex/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/mcp-servicenex/claim.json","badge":"https://wellknown.network/agents/mcp-servicenex/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/mcp-servicenex/history","tools":"https://wellknown.network/api/v1/agents/mcp-servicenex/tools"},"ard":{"identifier":"urn:air::server:mcp-servicenex","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"mcp-servicenex","summary":"A Model Context Protocol (MCP) server for ServiceNex knowledge base articles and support tickets","description":"# servicenex-mcp-server\n\nA Model Context Protocol (MCP) server that provides AI assistants with secure access to ServiceNex knowledge base articles and support tickets.\n\n## 🌟 Features\n\n- **MCP Tools**: Execute actions like fetching articles, searching, and retrieving tickets\n- **MCP Resources**: Access knowledge base data through structured resource URIs\n- **Real-time Data**: Connect directly to ServiceNex API for live data\n- **AI-Ready**: Formatted responses optimized for AI assistant consumption\n\n## 🏗️ Architecture\n\nThis server implements the Model Context Protocol (MCP), allowing AI assistants like Claude to:\n\n1. **Discover** available tools and resources\n2. **Invoke** tools to fetch ServiceNex data\n3. **Access** resources via URIs\n\n```\n┌─────────────┐         ┌──────────────────┐         ┌─────────────┐\n│  AI Client  │ ◄─MCP──►│  MCP Server      │ ◄─API──►│ ServiceNex  │\n│  (Claude)   │         │  (This Project)  │         │  Platform   │\n└─────────────┘         └──────────────────┘         └─────────────┘\n```\n\n## 📦 Installation\n\n### Option 1: Using uvx (Recommended)\n\n`uvx` allows you to run the MCP server without installing it globally. Install `uv` first:\n\n```bash\n# Install uv (if not already installed)\ncurl -LsSf https://astral.sh/uv/install.sh | sh\n\n# Run the MCP server directly with uvx\nuvx mcp-servicenex\n```\n\nNo installation needed! `uvx` will automatically download and run the package when published.\n\n### Option 2: Install from PyPI\n\nAlternatively, you can install the package globally:\n\n```bash\npip install mcp-servicenex\n```\n\nOr using `uv`:\n\n```bash\nuv pip install mcp-servicenex\n```\n\n### Option 3: Install from Source\n\n1. **Clone the repository**:\n```bash\ngit clone <repository-url>\ncd servicenex-mcp-server\n```\n\n2. **Create and activate virtual environment**:\n```bash\npython3 -m venv venv\nsource venv/bin/activate  # On Windows: venv\\Scripts\\activate\n```\n\n> **Note**: If you encounter an error about `ensurepip` not being available (common on Debian/Ubuntu)…","publisher":null,"homepage":"https://github.com/ivedha-tech/servicenex-mcp-server#readme","repository":"https://github.com/ivedha-tech/servicenex-mcp-server#readme","version":"0.1.8","license":null,"protocols":["mcp"],"tags":["mcp","servicenex","model-context-protocol","ai","claude"],"pricing":null,"endpoints":[{"url":"pypi:mcp-servicenex","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"dev.version-control","name":"Version Control","confidence":0.791,"provenance":"derived"},{"slug":"dev.package-management","name":"Packages & Dependencies","confidence":0.768,"provenance":"derived"}],"categories":["dev"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"mcp-servicenex","registry":"pypi","observedAt":"2026-11-09T18:26:10.490Z","publishedAt":"2026-08-17T20:20:42.829072Z","latestVersion":"0.1.8"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"mcp-servicenex","url":"https://pypi.org/project/mcp-servicenex/","firstSeenAt":"2026-09-10T04:22:55.339Z","fetchedAt":"2026-11-09T18:24:51.723Z","normalizedAt":"2026-11-09T18:24:51.723Z"}]},"firstSeenAt":"2026-09-10T04:22:55.339Z","updatedAt":"2026-11-09T18:26:10.490Z"}