{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_n5ahwnk6bf59","handle":"jira-service-desk-mcp","url":"https://wellknown.network/agents/jira-service-desk-mcp","links":{"self":"https://wellknown.network/agents/jira-service-desk-mcp/record.json","html":"https://wellknown.network/agents/jira-service-desk-mcp","markdown":"https://wellknown.network/agents/jira-service-desk-mcp/record.md","api":"https://wellknown.network/api/v1/agents/jira-service-desk-mcp","status":"https://wellknown.network/api/v1/agents/jira-service-desk-mcp/status","claim":"https://wellknown.network/agents/jira-service-desk-mcp/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/jira-service-desk-mcp/claim.json","badge":"https://wellknown.network/agents/jira-service-desk-mcp/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/jira-service-desk-mcp/history","tools":"https://wellknown.network/api/v1/agents/jira-service-desk-mcp/tools"},"ard":{"identifier":"urn:air::server:jira-service-desk-mcp","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"jira-service-desk-mcp","summary":"MCP server for Jira Service Management — connect Claude Code, Claude Desktop, Cursor and other AI assistants to JSM","description":"# jira-service-desk-mcp\n\n[![PyPI](https://img.shields.io/pypi/v/jira-service-desk-mcp)](https://pypi.org/project/jira-service-desk-mcp/)\n[![Python](https://img.shields.io/pypi/pyversions/jira-service-desk-mcp)](https://pypi.org/project/jira-service-desk-mcp/)\n[![License: MIT](https://img.shields.io/badge/license-MIT-blue.svg)](LICENSE)\n\nMCP (Model Context Protocol) server for **Jira Service Management** (formerly Jira Service Desk).  \nConnects AI assistants — **Claude Code**, Claude Desktop, Cursor, and others — to your JSM instance via [Anthropic's MCP](https://modelcontextprotocol.io/).\n\nBuilt on top of [`atlassian-python-api`](https://atlassian-python-api.readthedocs.io/service_desk.html) and inspired by [mcp-atlassian](https://github.com/sooperset/mcp-atlassian).\n\n## Features\n\n| Category | Tools |\n|----------|-------|\n| **Service Desks** | List desks, get desk by ID, app info |\n| **Request Types** | List types, get type details, get required fields |\n| **Customer Requests** | Create, get, list my requests, get status |\n| **Comments** | Add public/internal comments, list, get by ID |\n| **Customers** | Create customer, list, add/remove from desk |\n| **Participants** | List, add, remove request participants |\n| **Transitions** | List available transitions, perform transition |\n| **Organizations** | CRUD organizations, manage users, link to desks |\n| **Queues** | List queues, list issues in queue |\n| **SLA** | Get SLA info per request, by metric ID |\n| **Approvals** | List approvals, get by ID, approve/decline |\n| **Attachments** | Upload temp file, attach to request |\n\n**40 tools** total. Write operations are gated by `READ_ONLY_MODE`.\n\n## Quick Start\n\n### Install from PyPI\n\n```bash\npip install jira-service-desk-mcp\n```\n\nOr with `uv`:\n\n```bash\nuv pip install jira-service-desk-mcp\n```\n\nOr install from source:\n\n```bash\npip install -e .\n```\n\n### Configure\n\nCopy `.env.example` to `.env` and fill in your credentials:\n\n```bash\ncp .env.example .env\n```\n\n**Recommended sha…","publisher":{"name":"CzSadykov","url":null},"homepage":"https://github.com/CzSadykov/jira-service-desk-mcp","repository":"https://github.com/CzSadykov/jira-service-desk-mcp","version":"0.1.1","license":null,"protocols":["mcp"],"tags":["ai-tools","atlassian","claude","claude-code","jira","jsm","mcp","model-context-protocol","service-desk"],"pricing":null,"endpoints":[{"url":"pypi:jira-service-desk-mcp","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi","publisherName":"pypi"}},"derived":{"capabilities":[{"slug":"dev.project-management","name":"Project Management","confidence":1,"provenance":"declared"},{"slug":"dev.version-control","name":"Version Control","confidence":0.779,"provenance":"derived"}],"categories":["dev"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"jira-service-desk-mcp","registry":"pypi","observedAt":"2026-09-15T21:22:13.677Z","publishedAt":"2026-03-18T13:30:56.824566Z","latestVersion":"0.1.1"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"jira-service-desk-mcp","url":"https://pypi.org/project/jira-service-desk-mcp/","firstSeenAt":"2026-09-09T22:22:31.736Z","fetchedAt":"2026-09-15T21:20:52.888Z","normalizedAt":"2026-09-15T21:20:52.888Z"}]},"firstSeenAt":"2026-09-09T22:22:31.736Z","updatedAt":"2026-09-15T21:22:13.677Z"}