{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_shkg5d2uyb2v","handle":"iflow-mcp-mcp-server-servicenow","url":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow","links":{"self":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow/record.json","html":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow","markdown":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow/record.md","api":"https://wellknown.network/api/v1/agents/iflow-mcp-mcp-server-servicenow","status":"https://wellknown.network/api/v1/agents/iflow-mcp-mcp-server-servicenow/status","claim":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow/claim.json","badge":"https://wellknown.network/agents/iflow-mcp-mcp-server-servicenow/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/iflow-mcp-mcp-server-servicenow/history","tools":"https://wellknown.network/api/v1/agents/iflow-mcp-mcp-server-servicenow/tools"},"ard":{"identifier":"urn:air::server:iflow-mcp-mcp-server-servicenow","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"iflow-mcp_mcp-server-servicenow","summary":"ServiceNow MCP Server for natural language interactions with ServiceNow","description":"# ServiceNow MCP Server\n\n[![License: MIT](https://img.shields.io/badge/License-MIT-yellow.svg)](https://opensource.org/licenses/MIT)\n\nA Model Context Protocol (MCP) server that interfaces with ServiceNow, allowing AI agents to access and manipulate ServiceNow data through a secure API. This server enables natural language interactions with ServiceNow, making it easier to search for records, update them, and manage scripts.\n\n## Features\n\n### Resources\n\n- `servicenow://incidents`: List recent incidents\n- `servicenow://incidents/{number}`: Get a specific incident by number\n- `servicenow://users`: List users\n- `servicenow://knowledge`: List knowledge articles\n- `servicenow://tables`: List available tables\n- `servicenow://tables/{table}`: Get records from a specific table\n- `servicenow://schema/{table}`: Get the schema for a table\n\n### Tools\n\n#### Basic Tools\n- `create_incident`: Create a new incident\n- `update_incident`: Update an existing incident\n- `search_records`: Search for records using text query\n- `get_record`: Get a specific record by sys_id\n- `perform_query`: Perform a query against ServiceNow\n- `add_comment`: Add a comment to an incident (customer visible)\n- `add_work_notes`: Add work notes to an incident (internal)\n\n#### Natural Language Tools\n- `natural_language_search`: Search for records using natural language (e.g., \"find all incidents about SAP\")\n- `natural_language_update`: Update records using natural language (e.g., \"Update incident INC0010001 saying I'm working on it\")\n- `update_script`: Update ServiceNow script files (script includes, business rules, etc.)\n\n## Installation\n\n### From PyPI\n\n```bash\npip install mcp-server-servicenow\n```\n\n### From Source\n\n```bash\ngit clone https://github.com/michaelbuckner/servicenow-mcp.git\ncd servicenow-mcp\npip install -e .\n```\n\n## Usage\n\n### Command Line\n\nRun the server using the Python module:\n\n```bash\npython -m mcp_server_servicenow.cli --url \"https://your-instance.service-now.com/\" --username \"your-username\" --p…","publisher":null,"homepage":"https://github.com/michaelbuckner/servicenow-mcp#readme","repository":"https://github.com/michaelbuckner/servicenow-mcp/issues","version":"0.1.1","license":"MIT","protocols":["mcp"],"tags":["servicenow","mcp","ai","nlp","automation"],"pricing":null,"endpoints":[{"url":"pypi:iflow-mcp_mcp-server-servicenow","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","license":"pypi","repoUrl":"pypi","summary":"pypi","version":"pypi","description":"pypi","homepageUrl":"pypi"}},"derived":{"capabilities":[{"slug":"dev.terminal","name":"Terminal & Shell","confidence":0.825,"provenance":"derived"},{"slug":"dev.version-control","name":"Version Control","confidence":0.745,"provenance":"derived"}],"categories":["dev"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"iflow-mcp_mcp-server-servicenow","registry":"pypi","observedAt":"2026-09-15T19:23:13.251Z","publishedAt":"2025-12-02T10:01:23.608202Z","latestVersion":"0.1.1"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"iflow-mcp_mcp-server-servicenow","url":"https://pypi.org/project/iflow-mcp_mcp-server-servicenow/","firstSeenAt":"2026-09-09T20:23:53.132Z","fetchedAt":"2026-09-15T19:21:28.466Z","normalizedAt":"2026-09-15T19:21:28.466Z"}]},"firstSeenAt":"2026-09-09T20:23:53.132Z","updatedAt":"2026-09-15T19:23:13.251Z"}