{"$schema":"https://wellknown.network/schemas/agent-record-v1.json","schemaVersion":"1","id":"ag_9rzdwmwp7jvg","handle":"iflow-mcp-basher83-zammad","url":"https://wellknown.network/agents/iflow-mcp-basher83-zammad","links":{"self":"https://wellknown.network/agents/iflow-mcp-basher83-zammad/record.json","html":"https://wellknown.network/agents/iflow-mcp-basher83-zammad","markdown":"https://wellknown.network/agents/iflow-mcp-basher83-zammad/record.md","api":"https://wellknown.network/api/v1/agents/iflow-mcp-basher83-zammad","status":"https://wellknown.network/api/v1/agents/iflow-mcp-basher83-zammad/status","claim":"https://wellknown.network/agents/iflow-mcp-basher83-zammad/claim","claimApi":"https://wellknown.network/api/v1/claims","claimDescriptor":"https://wellknown.network/agents/iflow-mcp-basher83-zammad/claim.json","badge":"https://wellknown.network/agents/iflow-mcp-basher83-zammad/badge.svg","openapi":"https://wellknown.network/openapi.json","history":"https://wellknown.network/api/v1/agents/iflow-mcp-basher83-zammad/history","tools":"https://wellknown.network/api/v1/agents/iflow-mcp-basher83-zammad/tools"},"ard":{"identifier":"urn:air::server:iflow-mcp-basher83-zammad","type":"application/mcp-server-card+json"},"kind":"mcp_server","declared":{"name":"iflow-mcp_basher83-zammad","summary":"Model Context Protocol server for Zammad ticket system integration (unofficial)","description":"# Zammad MCP Server\n\n![CodeRabbit Pull Request Reviews](https://img.shields.io/coderabbit/prs/github/basher83/Zammad-MCP?utm_source=oss&utm_medium=github&utm_campaign=basher83%2FZammad-MCP&labelColor=171717&color=FF570A&link=https%3A%2F%2Fcoderabbit.ai&label=CodeRabbit+Reviews)\n[![Codacy Badge](https://app.codacy.com/project/badge/Grade/9cc0ebac926a4d56b0bdf2271d46bbf7)](https://app.codacy.com/gh/basher83/Zammad-MCP/dashboard?utm_source=gh&utm_medium=referral&utm_content=&utm_campaign=Badge_grade)\n![Coverage](https://img.shields.io/badge/coverage-90.08%25-brightgreen)\n\nAn MCP server that connects AI assistants to Zammad, providing tools for managing tickets, users, organizations, and attachments.\n\n> **Disclaimer**: This project is not affiliated with or endorsed by Zammad GmbH or the Zammad Foundation. This is an independent integration that uses the Zammad API.\n\n## Features\n\n### Tools\n\n- **Ticket Management**\n  - `zammad_search_tickets` - Search tickets with multiple filters\n  - `zammad_get_ticket` - Get detailed ticket information with articles (supports pagination)\n  - `zammad_create_ticket` - Create new tickets\n  - `zammad_update_ticket` - Update ticket properties\n  - `zammad_add_article` - Add comments/notes to tickets\n  - `zammad_add_ticket_tag` / `zammad_remove_ticket_tag` - Manage ticket tags\n\n- **Attachment Support**\n  - `zammad_get_article_attachments` - List attachments for a ticket article\n  - `zammad_download_attachment` - Download attachment content (base64-encoded)\n  - `zammad_delete_attachment` - Delete attachments from ticket articles\n\n- **User & Organization Management**\n  - `zammad_get_user` / `zammad_search_users` - User information and search\n  - `zammad_get_organization` / `zammad_search_organizations` - Organization data\n  - `zammad_get_current_user` - Get authenticated user info\n\n- **System Information**\n  - `zammad_list_groups` - Get all available groups (cached for performance)\n  - `zammad_list_ticket_states` - Get all ticket states (cache…","publisher":null,"homepage":null,"repository":null,"version":"1.0.0","license":"AGPL-3.0-or-later","protocols":["mcp"],"tags":["api","mcp","support","tickets","zammad"],"pricing":null,"endpoints":[{"url":"pypi:iflow-mcp_basher83-zammad","type":"package_pypi","auth":null,"probeable":false}],"skills":null,"tools":null,"extra":null,"attribution":{"kind":"pypi","name":"pypi","license":"pypi","summary":"pypi","version":"pypi","description":"pypi"}},"derived":{"capabilities":[{"slug":"dev.project-management","name":"Project Management","confidence":1,"provenance":"declared"},{"slug":"code.review","name":"Code Review","confidence":0.848,"provenance":"derived"},{"slug":"dev.version-control","name":"Version Control","confidence":0.848,"provenance":"derived"}],"categories":["code","dev"],"language":"en"},"observed":{"status":"unknown","statusReason":"Distributed as a package to run locally; no network endpoint to check.","lastOkAt":null,"lastProbedAt":null,"statusComputedAt":null,"reliability30d":null,"latestObservations":[],"tools":null,"package":{"name":"iflow-mcp_basher83-zammad","registry":"pypi","observedAt":"2026-10-28T03:24:14.599Z","publishedAt":"2026-02-10T15:59:05.143970Z","latestVersion":"1.0.0"},"toolSurface":null,"endpointFacts":[]},"verification":{"claimed":false,"claimedAt":null,"proofs":[]},"provenance":{"sources":[{"source":"pypi","key":"iflow-mcp_basher83-zammad","url":"https://pypi.org/project/iflow-mcp_basher83-zammad/","firstSeenAt":"2026-09-09T18:20:39.952Z","fetchedAt":"2026-10-28T03:23:17.884Z","normalizedAt":"2026-10-28T03:23:17.884Z"}]},"firstSeenAt":"2026-09-09T18:20:39.952Z","updatedAt":"2026-10-28T03:24:14.599Z"}